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UniMatrix — Frequently Asked Questions
Quick, factual answers to the most common questions about UniMatrix by Westline Techlabs.
Last updated: 21 June 2026
What is UniMatrix?
UniMatrix is an AI-powered tutoring, coding and creative platform by Westline Techlabs.
It helps students, creators and digital learners study any subject step by step, build job-ready skills, write and run real code, track progress, and reward achievement — all in one browser app.
Who makes UniMatrix?
UniMatrix is built and operated by Westline Techlabs.
Is UniMatrix free?
Yes. UniMatrix has a free plan (GHS 0) that includes 100 credits per day, all learning modes, short live sessions, UniTrack and Parent Portal access.
Paid plans add more monthly credits and features.
How much does UniMatrix cost?
Plans are Free (GHS 0), Standard (GHS 80/month), Premium (GHS 325/month) and Sovereign (GHS 1,160/month).
Prices are in Ghanaian Cedi (GHS). Annual billing gives 2 months free (about 17% off). See Pricing.
What can I do with UniMatrix?
UniMatrix offers UniLearn (academic tutoring), UniSkills (career skills), Unicode (AI code editor), UniCraft (image, video and music generation), UniTrack (progress tracking with a Parent Portal), UniGift (achievement gifts) and Live Sessions.
See the Help guide for how each one works.
What are credits and how do they work?
Credits are what you spend on AI actions; your plan sets how many you get.
The free plan's credits refresh every day; paid plans refresh monthly. Credits are managed on the server, so balances stay accurate across devices.
What languages does UniMatrix support?
UniMatrix works in several languages, including English, Arabic, French, Twi, Hausa, Yoruba and Swahili.
The interface and the AI tutor both switch to your chosen language, and Arabic is fully right-to-left.
Can parents track a child's progress?
Yes. Parents use the Parent Portal to follow a learner's lessons, quiz scores and streaks recorded in UniTrack, and can send messages and gifts.
Can UniMatrix help me learn to code?
Yes. Unicode is an AI code editor that builds real software with a live preview while teaching you to code.
What is Synapse?
Synapse is a face-to-face AI video tutor for sessions and one-on-one tutorials. It is coming soon, with early access advertised on paid plans.
How do I get started?
Open unimatrix.westlinetechlabs.com, create a free account, pick a mode and start learning.
For detailed steps, see Getting started.
How do I pay or upgrade?
Open Pricing, choose a plan and billing cycle, and pay securely with Paystack. Your plan and credits update automatically once payment succeeds.